All orders will be shipped within 2-3 business days...
Final delivery time may vary depending on the location.
Tracking details will be provided to help track the order.
An email confirmation will be sent once the order is shipped along with the tracking details. The order can also be tracked on our website.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch at or call us on +91 9986861001 (11 AM - 7 PM, Monday to Saturday)
You can place bulk orders by contacting us or calling us on +91 9986861001 (11 AM - 7 PM, Monday to Saturday)
We do offer branding and customization, for further information kindly get in touch with us at or calling us on +91 9986861001 (11 AM - 7 PM, Monday to Saturday)
Please note that as per government mandate, we will have to send across the invoice with all shipments.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery:
1. Please refuse to accept the package and return the package to the delivery person.
2. Please take a picture of the damaged product and email it to uru@uruindia.com
3. Also, please contact us uru@uruindia.com & mention your Order ID.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged after delivery:
1. Please let us know within 24 hours and email us the picture of the damaged products to uru@uruindia.com
2. Also, please contact us on +91 9986861001 & mention your Order ID.
Products can be returned on account of transit damage, please let us know within 24 hours of delivery of the product.
Kindly get in touch with us at or calling us on +91 9986861001 (11 AM - 7 PM, Monday to Saturday) Please mention the order details, Name and contact no in the mail
Please courier the products to the address mentioned below once you have a confirmation from our team. Do remember to mention your order number and contact number.
Uru Products,
No1 & 2, First Floor
MES Ring Road
Sharadambanagar, Jalahalli,
Bangalore 560 013
Contact no: +91 9986861001
Replacement will be shipped after the original item has been received in the warehouse, subject to the availability of the returned product.
